Apologizing
Listening, Feedback & Action

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Instead of setting out with a goal to not make mistakes, it might be more realistic to set out to get better at hearing difficult feedback and giving genuine apologies. In some of the same ways that the art of listening doesn't always get its due, apologizing suffers from some under exploration. 

Apologizing is a practice and it starts with handling the small things in your life to build the practice to handle the bigger things. A good starting place for those who are looking to strengthen their apologizing muscles is this post by Mia Mingus, The Four Parts of Accountability: How to Give A Genuine Apology. Mingus “primarily focuses on apologizing to people that we care about; people with whom we want to continue to be in relationship; people who are already in our lives and with whom we have loving or caring relationships. There are many different factors in apologizing and everything cannot be covered here. This write-up does not cover how to apologize to people to whom you’ve done severe harm, violence or abuse. Nor does it cover how to apologize to people who have power over you or across significant power differences, for example.”

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Brene Brown episode about shame, accountability and dehumanization

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